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A COMPANY THAT CARES

We believe the best customer experience comes from a company that is solely focused on support and client success.

OUR PROMISE

RELATIONSHIPS, ON TIME, AND UPTIME ALL MATTER

Support

Team of Experts

Our team is ready for any challenge! We believe that fostering strong relationships and understanding our clients' unique needs is paramount to success.

Gain Control

Manage your entire telecom inventory from ordering, and procurement, to invoice management and payment through a single easy-to-use platform.

  • Our senior level project management team manages every step of new installations, activations, and all adds, moves and changes.

  • Upon completion of any new projects or moves, adds, or changes we provide a concise network inventory to maintain accurate billing.

  • Proactive review of billing accuracy after project completion and assistance with all future billing questions.

  • When the time comes to escalate a service ticket with a provider, Catalyst Group does all of the heavy lifting for you.

  • Proactive check-ins and quarterly business reviews to confirm satisfaction and planning for future needs.

  • Contract renewals can creep up on you, or worse auto renew, so we proactively notify you at regular intervals to review your options.

  • Proactive advice and insights about today's IT challenges, trends, and updates on emerging technology.

  • Tap into our project management resources to streamline the management of all of your carrier relationships when you need help.

OUR APPROACH

WHAT YOU CAN EXPECT 

Thoughtful advice, hassle free support and continuous optimization.
O1
Discover

We start with your vision. What do you want to achieve? How can we accelerate your company's growth?

02
Research

Next, we create a baseline inventory of all current infrastructure to start forming sound recommendations.

03
Evaluate

Research multiple options to deliver on your vision and compare the pros and cons of each provider.

04
Implement

We have the skills and methodologies to handle complex projects from kickoff to completion.  

05
Manage

Act as your advocate before, during and after the installation, and we're there as your needs evolve.

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